Terms & Conditions

Last updated: 13 December 2025
Website: https://topvet.ae

1. Introduction

These Terms & Conditions govern your access to and use of the Top Vet Clinic website and the purchase of products and services through https://topvet.ae. By using this website, you agree to be bound by these Terms.

2. Company Information

3. Eligibility

By using this website, you confirm that you are legally capable of entering into a binding contract under the laws of the United Arab Emirates.

4. Products & Services

• All products and services are subject to availability.
• Product images are for illustration purposes only.
• Packaging, branding, or appearance may change without prior notice.
• Prices are displayed in AED and may include VAT where applicable.

5. Orders & Payments

• Placing an order constitutes an offer to purchase.
• Orders are confirmed only after successful payment processing.
• Payments are handled through secure third-party payment gateways.
• Top Vet Clinic does not store or access full card details.
• We reserve the right to cancel or refuse orders due to errors, fraud, or operational issues.

6. Delivery

Delivery timelines, fees, and coverage areas are outlined in our Shipping Policy. Risk of loss transfers to the customer once the order is delivered to the provided address.

7. Returns & Refunds

Returns, exchanges, and refunds are governed by our Refund & Return Policy. Please review that policy carefully before making a purchase.

8. Veterinary Disclaimer

9. User Conduct

• You must not misuse the website or attempt unauthorized access.
• You must not submit false, misleading, or unlawful information.
• We reserve the right to restrict access for violations of these Terms.

10. Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of Top Vet Clinic or its licensors and may not be copied or reused without written permission.

11. Limitation of Liability

To the maximum extent permitted by law, Top Vet Clinic shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or purchased products. Our total liability is limited to the amount paid for the order.

12. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of those websites.

13. Changes to These Terms

We may update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of the revised Terms.

14. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the United Arab Emirates. Any disputes shall be subject to the jurisdiction of the courts of Dubai, UAE.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Email: info@topvetclinic.com
Phone: +971 56 544 4677